Welcome to ThePassionGroup.co.uk. This website is operated by The Passion Group Limited (referred to as "Passion Group/Passion/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make is subject to our general terms and condition below, which, where you are a business customer, also incorporate the additional conditions contained within our Standard Terms and Conditions for Sale of Goods, 2006 Edition for Business to Business sales, (which shall take precedence over the General Terms and Conditions) and, for all customers, incorporate all other important hyperlinked sections e.g. Refunds Policy, Privacy Policy.
Please read these conditions carefully before using the ThePassionGroup.co.uk website, and print a copy for your reference. In addition, when you use any current or future ThePassionGroup.co.uk service, you will also be subject to the guidelines and conditions applicable to that service, and in particular you should be aware of the following terms and conditions: Terms and Conditions of Business for the Provision of Consultancy Services, 2006 Edition.
If you use the website, you are responsible for maintaining the confidentiality of your account and password (where applicable) and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.
ThePassionGroup.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Please review our Privacy Notice, which also governs your visit to ThePassionGroup.co.uk, to understand our practices.
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not ThePassionGroup.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:
The Passion Group, the Passion logo and other marks indicated on our website are trademarks or registered trademarks of The Passion Group Limited, or its subsidiaries (collectively "Passion"), in the European Union and/or other jurisdictions. ThePassionGroup.co.uk 's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Passion. Passion's trademarks and trade dress may not be used in connection with any product or service that is not Passion's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Passion. All other trademarks not owned by Passion that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Passion.
This section deals with conditions relating to the sale of products by ThePassionGroup.co.uk to you.
When you place an order to purchase a product from ThePassionGroup.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. An invoice will then be sent out, in accordance with clause 9 below. Your order represents an offer to us to purchase a product which is accepted by us when we despatch the product(s) to you.
An invoice will be sent out upon receipt of your order. Payment should be made by cash, or by cheque made out to "The Passion Group Limited", within 7 days of the date of the invoice. Goods will not be despatched until payment is received. You have a maximum of 28 days from the date of the invoice within which to make your payment, failing which a new order must be submitted.
Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
For purchases made by business customers via other means, please refer to the relevant section of Passion's Standard Terms and Conditions for Sale of Goods, 2006 Edition for Business to Business sales.
Please review our Returns Policy, which applies to products purchased from us. Non-business customers in the European Union are entitled to a statutory cooling-off period of seven business days.
Please note that despatch estimates are just that. They are not guaranteed despatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
The prices payable for the items that you order are clearly set out in the web site. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item concerned. All prices are expressed exclusive of any VAT payable unless otherwise stated. The price of the items does not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed in the 'Pricing and Ordering' section of the web site.
When ordering goods from ThePassionGroup.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from ThePassionGroup.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers despatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
ThePassionGroup.co.uk does not sell products for purchase by children. If you are under 18, you may use ThePassionGroup.co.uk only with the involvement of a parent or guardian.
When you visit ThePassionGroup.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of ThePassionGroup.co.uk.
ThePassionGroup.co.uk is provided without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
We do not accept liability in connection with the following:
ThePassionGroup.co.uk does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.
If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
ThePassionGroup.co.uk is owned and operated by The Passion Group Limited.
For the ThePassionGroup.co.uk website:
The Passion Group LimitedVAT Reg. No. GB 859 5542 77
You can contact us by visiting www.thepassiongroup.co.uk/contact/
Our 14-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty.
We are unable to exchange items that are not damaged, defective or incorrect.
The Passion Group Limited and its affiliates (Passion) is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at info@thepassiongroup.co.uk.
Passion collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Passion products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.
If you do not want to receive commercial communications from us, please email us at info@thepassiongroup.co.uk.
We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Again, if you do not want to be contacted for this purpose, please email us at info@thepassiongroup.co.uk.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Your information may be passed to and used by all Passion companies. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. Passion may use cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.
Non-registered visitors of the site may be sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a ThePassionGroup.co.uk advertisement on another site that links to ThePassionGroup.co.uk may be sent a semi-persistent (e.g. two weeks lifetime) anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you may need to have cookies enabled if you wish to shop online.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online Passion services you can use.
You have a right to access the personal data that is held about you. To obtain a copy of the personal information Passion holds about you, please write to us at the following address: Privacy Officer, The Passion Group Limited, 1 Folly Lane, Bramham, Leeds, LS23 6RZ enclosing your postal details and a cheque for £10 payable to The Passion Group Limited.
In this document the following words shall have the following meanings:
Any description given or applied to the Goods is given by way of identification only and the use of such description shall not constitute a sale by description. For the avoidance of doubt, the Buyer hereby affirms that it does not in any way rely on any description when entering into the contract.
Where a sample of the Goods is shown to and inspected by the Buyer, the parties hereto accept that such a sample is so shown and inspected for the sole purpose of enabling the Buyer to judge for itself the quality of the bulk, and not so as to constitute a sale by sample.
Risk in the Goods shall pass to the Buyer at the moment the Goods are despatched from the Seller`s premises. Where the Buyer chooses to collect the Goods itself, risk will pass when the Goods are entrusted to it or set aside for its collection, whichever happens first.
Title in the Goods shall not pass to the Buyer until the Seller has been paid in full for the Goods.
even where such losses were reasonably in the contemplation of the parties when entering into the contract.
All Intellectual Property Rights already in existence in relation to the Goods remain vested in the Seller, or when they are produced from or arise as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Seller, and the Buyer shall do all that is reasonably necessary to ensure that such rights vest in the Seller by the execution of appropriate instruments or the making of agreements with third parties.
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, acts of terrorism, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as the Seller considers unreasonable, it may, without liability on its part, terminate the contract.
Nothing contained in these Terms and Conditions shall be construed as establishing or implying any partnership or joint venture between the parties and nothing in these Terms and Conditions shall be deemed to construe either of the parties as the agent of the other.
The contract between the Buyer and Seller for the sale of Goods shall not be assigned or transferred, nor the performance of any obligation sub-contracted, in either case by the Buyer, without the prior written consent of the Seller.
The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
Headings contained in this agreement are for reference purposes only and should not be incorporated into this agreement, and shall not be deemed to be any indication of the meaning of the clauses to which they relate.
Each party acknowledges that the Contract (as varied) contains all the terms of the agreement between the parties and that it has not relied upon any oral or written representations made to it by the other, or its employees or agents, and has made its own independent investigations into all matters relevant to it.
Both parties shall be released from their respective obligations in the event of national emergency, war, prohibitive regulations or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the contract between the Consultant and the Client impossible.
Any notice to be served on either of the parties by the other shall be sent by recorded delivery to the address of the relevant party set out in the Terms of Agreement and shall be deemed to have been received by the addressee within 72 hours of posting.
The Client shall not be entitled to withhold payment of any sum otherwise payable to the Consultant by reason of any claim, set-off or for damages in relation hereto.
The Consultant shall be entitled to sub-contract any of its rights or duties under this agreement but will consult with the Client where such sub-contracting would materially affect the corresponding rights or duties of the Client.
The Consultant may, without prejudice to any other rights, terminate the contract by giving notice in writing to the Client if:
No term of the Contract shall be enforceable by a third party (being any person other than the parties).
Failure by either party to enforce at any time or for any period any one or more of the terms or conditions of this agreement shall not be a waiver of them or the right at any time subsequently to enforce all terms and conditions of this agreement.